We answer
our own email.
No form. No bot. No outsourcing. Pick the right address below and write to a real person. We reply within one working day, on CET time.
Channels
One address per kind of question.
Pick the right one and you get a faster reply. The wrong one still works — just slower.
Support
Help for facilitators and people in your room.
Day-to-day questions. Running a session. Stuck in the product. Real humans answer. One working day.
hello@brickthink.ioReply within one working day. CET hours.Partnerships
Workshops, agencies, big teams.
Certified LSP facilitators running paid workshops. Agencies using us as their tool. HR teams trying us inside a bigger company.
partners@brickthink.ioSecurity
Found a security bug?
Send security bugs here, not to a public GitHub issue. We look at it within one working day. We fix it before talking about it.
security@brickthink.ioPGP available on request.Press
Writers, analysts, podcasts.
Interviews about the method, the online product, or the open-source side. We do not pay for placement. We do not write your quotes.
press@brickthink.ioBug reports
File a bug in public.
Bugs, feature ideas, and chat live on GitHub. Other facilitators can search and find the same question.
GitHub IssuesSource
The whole codebase.
Apache 2.0. Clone it. Fork it. Run your own copy. Or read it to see how the method is built into the data.
github.com/brickthink
Working in the open
Most conversations happen in public.
Roadmap talks, design choices, bug triage, and release notes all live on GitHub. If your question is not about money or security, post it there. It helps the next facilitator with the same question.
- Public roadmapgithub.com/brickthink/issues?label=roadmap
- Changeloggithub.com/brickthink/releases
- Discussionsgithub.com/brickthink/discussions
- Status pagestatus.brickthink.io